Follow-up calls

Operational Management Follow-up Calls and Follow-ups Written by: James Zhang Date: September 1, 2025 Share: A growing body of academic research shows that structured, compassionate follow-ups, not only in theory but also in practice, can significantly reduce suicidal behavior and improve engagement with services. […]

The ASO waiting list

Operational Management The Waiting List in ASO Written by: James Zhang Date: November 13, 2025 Share: The Impact of Waiting Lists in the Community Psychosocial Field At SDP, we are proud to provide the ASO solution to all our clients working in the community psychosocial field. It is easy to see that […]

Case discussion

Operational Management Case Discussion Written by: James Zhang Date: September 1, 2024 Share: A new initiative from SDP Hello and thank you for joining me for this first article. This monthly publication, available on our website and through our newsletter, seeks to contribute to the application of academic knowledge on […]